Can a call center ever be a happy workplace? City Call Center can!

Happiness at work
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23. november 2016
Call centers are notoriously tough workplaces.

But City Call Center in Copenhagen is different. Very different. They were recently named one of Denmark's best workplaces in the Great Place to Work Survey and people love working here.

In this interview, their founder and CEO Pouline Mangaard explains how she has created the (nearly) impossible: A happy call center.

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